Subject to current regulations, we give our customers the possibility to participate in the Reliability market. In this market, the customer can offer a given amount of energy demand (DDV) that they commit to reducing daily and in this way allow greater reliability in the market.
This commitment is taken by a generator that backs its Energy Obligations and in compensation remunerates the customers daily in proportion to the amount of DDV.
As a user, you must be represented by an Energy Marketer in accordance with the regulations (Resolutions CREG 063/10 and CREG 203/13), who will be responsible for managing this disconnection availability with a generator agent that requires support to cover its obligations).