Support Channels
Enel Colombia serves users in the non-regulated energy market, and for this purpose it has developed a perzonalized service system for each of its customers.
Physical care point
- Carrera 11 N° 82 - 76
Physical mailing address
- Carrera 11 N° 82 - 76
Physical address of judicial notifications
- Carrera 11 N° 82 - 76
Contact via phone
Our Enel Colombia telephone service, 24 hours a day, 7 days a week.
- Call center: 60 1 6 364 379
- Nacional level: 01 8000 110 128
Email Contact:
For Petitions, Complaints and Resources:
For notification of court decisions or lawsuits: