Goals:
IMS’s goals are to support its policy and continuously improve. These goals are measurable and take into account significant aspects such as: process and SST risks; energy uses and significant energy consumption; and the applicable legal requirements.
These goals are relevant to the services provided by Enel Colombia group companies in Colombia - ENEL GREEN POWER- in order to increase customer satisfaction, prevent pollution, diseases, accidents and increase energy efficiency.
Risk identification and assessment in processes
Enel Colombia has a methodology for identifying risks at two levels: a strategic level and a process level, which begin by identifying and assessing said risks, to thereon apply the corresponding control.
Risks and opportunities must be addressed to:
- Ensure that IMS can achieve its desired results;
- Increase the desired effects (opportunities);
- Prevent, or reduce, unwanted effects (risks), including the risk potential of external environmental conditions that may have an impact on the organization;
- Achieve improvements; Y
- Determine possible emergency situations within the scope of their environmental management, including those that may have an impact.
Legal and other requirements
Enel Colombia group companies in Colombia, have a methodology for identifying, verifying and monitoring legislation applicable to the diverse activities carried out by the organization, in order to ensure that these legal requirements and others are known by the relevant units and, therefore, take them into account in the establishment, implementation and maintenance of the
Integrated Management System. Legal requirements and other requirements are reviewed at defined intervals.
Practice IMS
Enel Colombia group companies in Colombia during their electric energy generation, distribution and commercialization activities and related services provide resources for the establishment, implementation, maintenance and continuous improvement of an Integrated Management System, ensuring that senior management provides the necessary resources to guarantee the company’s operation.
Competence
Human Resources Management and Organizacion Colombia define, program and coordinate with different lines of business the respective activities that ensure that the people in the processes are competent and strengthen their competences through knowledge management via training and internal and external staff inductions. They do so through strategy analysis, identifying process needs and the results of the different diagnostic sources, thus optimizing resources for optimal business development.
Operational control
Enel Colombia establishes document management guidelines by taking into account global guidelines, which are described in the Documented Information procedure, where the following types of documents are defined:
- IMS policy and objectives;
- IMS Manual
- Global and local politics
- Organizational Procedure
- Operational Instructions
- Work Methods
- Integrated Management System Registry
Enel Colombia Group companies in Colombia in their commitment to minimizing risk have developed different preventive programs aimed at controlling priority risks. For example:
- Management Program for risk control of safe work at heights
- Management Program for electrical risk
- Management program for road safety
- Program for the prevention of risk due to explosive atmospheres and for work with heat
- Program for safe work in confined spaces
- Preventive program for exposure to hazardous substances and Chemical Risk
- Management program for mechanical risk intervention
- Management program for emergency care
- Health Management and Hygiene at Work Program and its Epidemiological Surveillance Systems.
- Management Program for Psycho-social risk
- Healthy Organization Program.
- PCB'S decrease program
- Program for reusing solid waste.
- BIOFAUNA identification and care program.
- Rational use of resources program.
The company has developed tools aimed at assessing compliance during operations, such as: safety inspections, managerial walks and observations based on behaviors.
At Enel Colombia SA ESP, technology became part of operational control since implementing the COPILOTOS project which included cameras in order to capture the operation in real time, so
that this information can then be processed and assessed.
Participation and consultation
Enel Colombia Group companies in Colombia have different spaces so workers can participate in hazard identification, risk assessment, deciding on type of controls, incident investigation, development and review of policies, goals, changes in Occupational Health and Safety and communication with contractors. Among the established spaces are the following:
- The joint committee on safety and health at work.
- Meetings with the processes and collaborating companies.
- Interdisciplinary groups for incident analysis.
- Communication channels with HSEQ.
- HSEQ Network.
- Social cooperation committee.
- Participation in public hearings for environmental licenses.
Investigation of Incidents and accidents
Enel Colombia establishes guidelines and directives for the investigation of work incidents / accidents, which begin by collecting information and end by preparing the accident investigation report.
Emergency preparation and response
In order to manage environmental and health and safety emergencies in work activities, some guidelines have been defined to guarantee fast and effective attention throughout the Enel Colombia group.
The established steps are: identify, evaluate and adopt the necessary measures to manage emergency situations and fires, as well as possible environmental emergencies, by trying to eliminate or minimize impact on the environment, and any risks to collaborators, suppliers and the population.
Check IMS
Enel Colombia has defined methods of analysis and evaluation through indicators and controls throughout the process, as an essential strategy for monitoring and controlling macroprocesses, processes, activities and / or project undertaken within the Organization. The indicators are a tool that contributes to continuous improvement and that permits determining whether the Organization’s strategic objectives have been met.
The analyzed and assessed data and information must comply with benchmark requirements in the management system standards - ISO 9001 (quality), ISO 14001 (environmental), OHSAS 18001 (health and safety) and ISO 50001 (energy) - applicable to the level and period of evaluation, including the management system’s performance and effectiveness, regulatory compliance, customer satisfaction, performance of external suppliers and identification of new risks and opportunities.
Internal audit
Enel Colombia group companies in Colombia determine the activities needed to plan, execute and document internal audits related to Occupational Safety and Health Management Systems, Environmental, Quality and Energy Efficiency.
The first-party (internal) audit program ensures that all management systems requirements are audited at least once a year.
Review by the upper management
Enel Colombia group companies in Colombia establish and implement the methodologies necessary to review the Management Systems in order to guarantee their continued convenience, adequacy and effectiveness, with reference to the requirements of internal and external clients, strategic interests, the company’s economic aspects and market demands.
Measurement and performance review
Seeking to strengthen the skills of our employees, Enel Colombia periodically assesses its performance management, an activity that focuses employees’ development plans on aspects related to the management system.
Improving IMS
Enel Colombia determines and selects opportunities for improvement by making people own the processes, with their subsequent prioritization and handling through an opportunity improvement action plan, in order to comply with customer requirements and increase customer satisfaction, prevent pollution, prevent diseases and accidents and increase energy efficiency.
There may also be improvements resulting from internal and external audits, review meetings by upper management, resulting in the handling of non-conformities and corrective actions.
Incidents and accidents
Enel Colombia establishes guidelines and directives for the investigation of work incidents / accidents, and this begins information collection and ends by preparing the accident investigation report.
Nonconformities, corrective and preventive actions
Enel Colombia group companies in Colombia define the actions and responsibilities in order to mitigate, correct and prevent potential or real nonconformities, in order to prevent their occurrence and recurrence in the Integrated Management Systems.
Continuous improvement
The Integrated Management System is permanently assessed and improved in order to achieve its suitability and effectiveness, through the various established mechanisms such as management reviews, audits, process reviews, customer satisfaction, monitoring safety issues, occupational health, environment and energy efficiency, among others.
Innovation
Enel Colombia has focused its efforts on improving its processes through the implementation of new technologies, research etc., to promote IMS’s continuous improvement, such as the development of an EPP for work on electric lines that protect the thoracic region from the electric arc.
Some achievements and recognitions
- Enel Colombia SA ESP is first place, in the electrical sector, in offering a work environment that takes care of life; it received the certificate that accredits it as a Healthy Organization.
- Enel Colombia SA ESP led the design of the contractor management guide, consolidated by COCIER.
- Enel Colombia SA ESP has the following certifications, ISO 9001 Vs 2015 - ISO 14001 Vs 2015 - ISO 50001- OHSAS - 18001 Vs 2007.
- Enel Colombia SA ESP is recognized by the Global Compact organization for its good practices in decontaminating equipment with PCB.
- Enel Colombia SA ESP has been recognized for excellent management in Road Safety, implementation measures such as the motorcycle standard.